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PSIKOLOGI DAN TEKNOLOGI INFORMASI

                                        Daftar Acuan

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                        consumers in the collective religion affi liation model in
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                        impressions: Emotional and cognitive factors underlying
                        judgments of trust  e-commerce. Dalam Proceedings of the 3rd
                        ACM Conference on Electronic Commerce, 137–143, Tampa,
                        FL, USA.

            Belanger, F., Hiller, J. S., & Smith, W. J. (2002). Trustworthiness in
                        electronic commerce: The role of privacy, security, and site
                        attributes. Journal of Strategic Information Systems, 11,
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            Bhattacherjee, A. (2002). Individual trust in online  fi rm:  Scale
                        development and initial test. Journal of Management and
                        Information System, 19, 211-241.

            Chadwick, S.A. (2001). Communicating trust in  e-commerce interaction.
                        Management Communication Quarterly, 14, 653-658.
            Chen, S.C., & Dhillon, G.S. (2003). Interpreting dimensions of trust in
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                        303-318.

            Cheskin Research and Studio Archetype/Sapient. (1999). e-Commerce trust
                        study. Diunduh dari: http://www.sapient.com/cheskin/.

            Cranor, L.F (1999). Internet privacy. Communications of the ACM, 42, 28–31.

            Egger, F. N. (2001). Aff ective design of  e-commerce user interface: How to
                        maximize perceived trustworthiness. Dalam Proceedings of the
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            Eid, M. I. (2011). Determinants of  e-commerce customer satisfaction, trust
                        and loyalty in Saudi  Arabia. Journal of Electronic Commerce
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