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PSIKOLOGI DAN TEKNOLOGI INFORMASI

            Moriyasu, K. (2014). Shopping pushed to the side. Nikkei Asian Review,
                        12-13.

            Nemati, H. R., & Van Dyke, T. (2009). Do privacy statements really work?
                        The effect of privacy statements and fair information practices
                        on trust and perceived risk in  e-commerce. International
                        Journal of Information Security and Privacy, 3, 45-64.
            Nielsen, J. (1998). Introduction to web design. Dalam Proceedings of the
                        Conference on CHI 98 Summary. Los Angeles, CA, USA.

            Redwing Asia (2014). Indonesia’s dynamic market internet. Diunduh
                        dari    http://redwing-asia.com/market-data/market-data-
                        internet/.

            Redwing Asia (2014). Who will be Indonesia’s  Amazon and Taobao?
                        Diunduh     dari   http://redwing-asia.com/market-data/e-
                        commerce-2/.
            Reichheld, F. F., & Schefter, P. (2000). E-loyalty: Your secret weapon on
                        the web. Harvard Business Review, 78, 105-113.

            Riegelsberger, J., & Sasse, M. A. (2001). Trustbuilders and trustbusters:
                        The role of trust cues in interfaces to  e-commerce applications
                        [WWW page]. Dalam The 1st IFIP Conference on  e-commerce,
                        e-business, e-government. Diunduh dari: http://www.
                        cs.ucl.ac.uk/staff/J.Riegelsberger/trustbuilders_and_
                        trustbusters.htm.

            Shneiderman, B. (2000). Designing trust into online experiences.
                        Communication of the ACM, 43, 57–59.
            Singapore Post e-Commerce (2014). Indonesia’s  e-commerce landscape
                        2014: Insight into one of Asia Pasifi c’s fastest growing
                        markets. Diunduh dari: http://www.specommerce.com.
                        s3.amazonaws.com/dl/wp/141215-white-paper-indonesia.
                        pdf.

            Steinbruck, U., Schaumburg, H., Duda, S., & Kruger, T. (2002). A
                        picture says more than a thousand words – photographs as
                        trust builders in  e-commerce websites. Dalam Conference
                        Extended Abstracts on Human Factors in Computer Systems.
                        Minneapolis, MN, USA.



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