| Judul | Customer Loyalty : Menumbuhkan Dan Mempertahankan Kesetiaan Pelanggan / Jill Griffin |
| Pengarang | Griffin, Jill |
| Penerbitan | Jakarta : Erlangga, 2005 |
| Deskripsi Fisik | 256 hlm. ;23 cm. |
| ISBN | 797741762x |
| Subjek | CUSTOMER SERVICES |
| Catatan | Judul Asli: Customer Loyalty : How To Earn It, How To Keep It 227-235 |
| Bahasa | Indonesia |
| Bentuk Karya | Bukan fiksi atau tidak didefinisikan |
| Target Pembaca | Umum |
| No Barcode | No. Panggil | Akses | Lokasi | Ketersediaan |
|---|---|---|---|---|
| 054022111 | 658.812 Gri c | Dapat dipinjam | Perpustakaan Pusat - RBU KKB Koleksi Umum |
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