| Judul | 101 ways to improve customer service : training, tools, tips and techniques / Lorraine L. Ukens |
| Pengarang | Ukens, Lorraine L. |
| Penerbitan | New York : John Wiley, 2007 |
| ISBN | 9780787982003 |
| Subjek | CUSTOMER SERVICES |
| Bahasa | Tidak tersedia |
| Bentuk Karya | Bukan fiksi atau tidak didefinisikan |
| Target Pembaca | Tidak diketahui / tidak ditentukan |
| No Barcode | No. Panggil | Akses | Lokasi | Ketersediaan |
|---|---|---|---|---|
| 071311212 | 658.812 Uke o - 1 | Baca di tempat | Perpustakaan Pusat - KK KKC Koleksi Referensi |
Tersedia |
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| 001 | INLIS000000000000015 | ||
| 005 | 20180413025541 | ||
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| 100 | 1 | # | $a Ukens, Lorraine L. |
| 245 | 1 | # | $a 101 ways to improve customer service : training, tools, tips and techniques /$c Lorraine L. Ukens |
| 260 | # | # | $a New York :$b John Wiley,$c 2007 |
| 650 | # | # | $a CUSTOMER SERVICES |
| 990 | # | # | $a 071311212 |
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