| Judul | Making Rain : The Secrets of Building Lipengolahanlong Client Loyalty Andrrew Sobel |
| Pengarang | Sobel,Andrrew. |
| Penerbitan | s.l. : John Wiley & Sons Ltd, 2003 |
| Deskripsi Fisik | xvii,238p.:bibl.:illus.:ind24 cm |
| ISBN | 0-471-26459-8 |
| Subjek | Customer Satisfaction |
| Bahasa | Inggris |
| Target Pembaca | Tidak diketahui / tidak ditentukan |
| No Barcode | No. Panggil | Akses | Lokasi | Ketersediaan |
|---|---|---|---|---|
| 0407300060 | 658.812 Sob m | Dapat dipinjam | Ruang Baca Fakultas Ekonomi dan Bisnis - RBU FEB Koleksi Umum |
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