| Judul | How to Measure Customer Satisfaction Nigel Brierley Hill |
| Pengarang | Hill,Nigel. Brierley,John. MacDougall,Rob. |
| Penerbitan | s.l. : Gower Publishing Company Limited, 2002 |
| Deskripsi Fisik | viii,151p.:bibl.:illus.:ind25 cm |
| ISBN | 0-566-08595-X |
| Subjek | Customer Satisfaction |
| Bahasa | Inggris |
| Target Pembaca | Tidak diketahui / tidak ditentukan |
| No Barcode | No. Panggil | Akses | Lokasi | Ketersediaan |
|---|---|---|---|---|
| 0406300178 | 658.812 Hil h | Dapat dipinjam | Ruang Baca Fakultas Ekonomi dan Bisnis - RBU FEB Koleksi Umum |
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