| Judul | The Loyalty effect : The Hidden Force Behind Frederick F Reichheld |
| Pengarang | Reichheld, Frederick F. |
| Penerbitan | s.l. : Harvard Business School Publishing, 1996 |
| Deskripsi Fisik | xviii.323p.:Bibl.:Illus.:In23 cm |
| ISBN | 0-87584-448-0 |
| Subjek | Customer Relations |
| Bahasa | Inggris |
| Target Pembaca | Tidak diketahui / tidak ditentukan |
| No Barcode | No. Panggil | Akses | Lokasi | Ketersediaan |
|---|---|---|---|---|
| 1630/mm/11 | 658.4 Rei l 01 | Dapat dipinjam | Ruang Baca Fakultas Ekonomi dan Bisnis - RB MM Koleksi Umum |
Tersedia
pesan |
| Tag | Ind1 | Ind2 | Isi |
| 001 | INLIS000000000094383 | ||
| 008 | # | # | ###################################eng## |
| 020 | # | # | $a 0-87584-448-0 |
| 035 | # | # | $a 0010-0118009338 |
| 082 | # | # | $a 658.4 |
| 084 | # | # | $a 658.4 Rei l 01 |
| 100 | # | # | $a Reichheld, Frederick F. |
| 245 | # | # | $a The Loyalty effect : The Hidden Force Behind / $c Frederick F Reichheld |
| 260 | # | # | $a s.l. : $b Harvard Business School Publishing, $c 1996 |
| 300 | # | # | $a xviii.323p.:Bibl.:Illus.:In ; $c 23 cm |
| 650 | # | # | $a Customer Relations |
| 990 | # | # | $a 1630/mm/11 |
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