| Judul | Service Management : Operations, Strategy, Information Technology / Sanjeev Bordoloi; James A. Fitzsimmons; Mona J. Fitzsimmons |
| Pengarang | Bordoloi, Sanjeev Fitzsimmons, James A. Fitzsimmons, Mona J. |
| EDISI | 9th ed. |
| Penerbitan | New York : McGraw-Hill, 2019 |
| Deskripsi Fisik | xx, 520 p. :ill. ;28 cm. |
| ISBN | 9781260092424 |
| Subjek | CUSTOMER SERVICES - MANAGEMENT |
| Bahasa | Inggris |
| Bentuk Karya | Bukan fiksi atau tidak didefinisikan |
| Target Pembaca | Umum |
| No Barcode | No. Panggil | Akses | Lokasi | Ketersediaan |
|---|---|---|---|---|
| 190820212 | 658.812 Bor s | Dapat dipinjam | Perpustakaan Pusat - RBU KKB Koleksi Umum |
Tersedia
pesan |
| Tag | Ind1 | Ind2 | Isi |
| 001 | INLIS000000000145696 | ||
| 005 | 20210915102704 | ||
| 007 | ta | ||
| 008 | 210915################g##########0#eng## | ||
| 020 | # | # | $a 9781260092424 |
| 035 | # | # | $a 0010-0921000147 |
| 082 | # | # | $a 658.812 |
| 084 | # | # | $a 658.812 Bor s |
| 100 | 1 | # | $a Bordoloi, Sanjeev |
| 245 | 1 | # | $a Service Management : $b Operations, Strategy, Information Technology /$c Sanjeev Bordoloi; James A. Fitzsimmons; Mona J. Fitzsimmons |
| 250 | # | # | $a 9th ed. |
| 260 | # | # | $a New York :$b McGraw-Hill,$c 2019 |
| 300 | # | # | $a xx, 520 p. : $b ill. ; $c 28 cm. |
| 650 | # | # | $a CUSTOMER SERVICES - MANAGEMENT |
| 700 | 1 | # | $a Fitzsimmons, James A. |
| 700 | 1 | # | $a Fitzsimmons, Mona J. |
| 990 | # | # | $a 190820212 |
| 990 | # | # | $a 190820212 |
| 990 | # | # | $a 190820212 |
Content Unduh katalog
Karya Terkait :