| Judul | Competing in a Service Economy : How to create a competitive advantage through service development and innovation Anders Johnson Gustafsson |
| Pengarang | Gustafsson, Anders. Johnson, Michael D. |
| Penerbitan | s.l. : Jossey-Bass, 2003 |
| Deskripsi Fisik | xv,190p.:bibl.:illus.:ind24 cm |
| ISBN | 0-7879-6156 |
| Subjek | Customer Service |
| Bahasa | Inggris |
| Target Pembaca | Tidak diketahui / tidak ditentukan |
| No Barcode | No. Panggil | Akses | Lokasi | Ketersediaan |
|---|---|---|---|---|
| 0407300442 | 658.812 Gus c | Dapat dipinjam | Ruang Baca Fakultas Ekonomi dan Bisnis - RBU FEB Koleksi Umum |
Tersedia
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