| Judul | Handbook of Customer Satisfaction and Loyality Measurement Nigel Alexander Hill |
| Pengarang | Hill,Nigel. Alexander,Jim. |
| Penerbitan | s.l. : Gower Publishing Company Limited, 2000 |
| Deskripsi Fisik | xiv,290p.:bibl.:illus.:ind25 cm |
| ISBN | 0-566-08194-6 |
| Subjek | Customer Satisfaction |
| Bahasa | Inggris |
| Target Pembaca | Tidak diketahui / tidak ditentukan |
| No Barcode | No. Panggil | Akses | Lokasi | Ketersediaan |
|---|---|---|---|---|
| 0406300170 | 658.812 Hil h | Dapat dipinjam | Ruang Baca Fakultas Ekonomi dan Bisnis - RBU FEB Koleksi Umum |
Tersedia
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