| Judul | Manajemen Mutu Pelayanan Kesehatan / S. Supriyanto; Ratna D. Wulandari |
| Pengarang | Supriyanto, S. Wulandari, Ratna D. |
| EDISI | - |
| Penerbitan | Surabaya : Yayasan Pemberdayaan Kesehatan Masyarakat, 2011 |
| Deskripsi Fisik | vii, 342 hlm. :ill. ;25 cm. |
| ISBN | 978-602-98177-2-0 |
| Subjek | HEALTH SERVICES AND ADMINITRATION |
| Catatan | 338-339 Daftar Isi: 1. Sadar Mutu 2. Perkembangan Manajemen 3. Mutu Asuhan Pelalyanan Kesehatan 4. Organisasi dan Manajemen Mutu 5. Biaya Mutu (cost of quality) 6. Quality Assurance (Penjaminan Mutu) 7. Total Quality Management (Pengelolaan Mutu Terpadu) 8. Benchmarking 9. Service Excellence (pelayanan prima) 10. Kepuasan Pelanggan 11. Pengelolaan Hubungan Pelanggan 12. COPE (Client Oriented Provider Efficiency) 13. Akreditasi 14. Quality Function Development (QFD) 15. ISO (The International Organization for Standardization) 16. Gugus Kendali Mutu (GKM) (Quality Control Cirvle) |
| Bahasa | Indonesia |
| Bentuk Karya | Bukan fiksi atau tidak didefinisikan |
| Target Pembaca | Umum |
| Tag | Ind1 | Ind2 | Isi |
| 001 | INLIS000000000149385 | ||
| 005 | 20220929095134 | ||
| 007 | ta | ||
| 008 | 220929################g##########0#ind## | ||
| 020 | # | # | $a 978-602-98177-2-0 |
| 035 | # | # | $a 0010-0922000267 |
| 082 | # | # | $a 362.106 8 |
| 084 | # | # | $a 362.106 8 Sup m |
| 100 | 1 | # | $a Supriyanto, S. |
| 245 | 1 | # | $a Manajemen Mutu Pelayanan Kesehatan /$c S. Supriyanto; Ratna D. Wulandari |
| 250 | # | # | $a - |
| 260 | # | # | $a Surabaya :$b Yayasan Pemberdayaan Kesehatan Masyarakat,$c 2011 |
| 300 | # | # | $a vii, 342 hlm. : $b ill. ; $c 25 cm. |
| 504 | # | # | $a 338-339 |
| 505 | # | # | $a Daftar Isi: 1. Sadar Mutu 2. Perkembangan Manajemen 3. Mutu Asuhan Pelalyanan Kesehatan 4. Organisasi dan Manajemen Mutu 5. Biaya Mutu (cost of quality) 6. Quality Assurance (Penjaminan Mutu) 7. Total Quality Management (Pengelolaan Mutu Terpadu) 8. Benchmarking 9. Service Excellence (pelayanan prima) 10. Kepuasan Pelanggan 11. Pengelolaan Hubungan Pelanggan 12. COPE (Client Oriented Provider Efficiency) 13. Akreditasi 14. Quality Function Development (QFD) 15. ISO (The International Organization for Standardization) 16. Gugus Kendali Mutu (GKM) (Quality Control Cirvle) |
| 650 | # | # | $a HEALTH SERVICES AND ADMINITRATION |
| 700 | 1 | # | $a Wulandari, Ratna D. |
| 990 | # | # | $a 164222111 |
| 990 | # | # | $a 164222111 |
| 990 | # | # | $a 164222111 |
| 990 | # | # | $a 164222111 |
| 990 | # | # | $a 164322111 |
| 990 | # | # | $a 164322111 |
| 990 | # | # | $a 164322111 |
| 990 | # | # | $a 164322111 |
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