| Judul | E-Service : 24 ways To Keep Your Customers-When The Competition Is Just A Click Away Ron Connellan Zemke |
| Pengarang | Zemke, Ron. Connellan, Tom |
| Penerbitan | s.l. : AMACOM, 2001 |
| Deskripsi Fisik | viii.:341p.: Ill.: In24 cm |
| ISBN | 0814406068 |
| Subjek | Customer Loyalty |
| Bahasa | Inggris |
| Target Pembaca | Tidak diketahui / tidak ditentukan |
| No Barcode | No. Panggil | Akses | Lokasi | Ketersediaan |
|---|---|---|---|---|
| 1028014212 | 658.8 Zem s 01 | Dapat dipinjam | Ruang Baca Fakultas Ekonomi dan Bisnis - RB MM Koleksi Umum |
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